Privacy policy

By using the website for the navigation, reading, sharing and/or purchase of any product or service in any of the modalities provided by Memosoft you are agreeing to the Terms and Conditions made available here.


This page presents our website’s Terms and Conditions of use, so we ask you to read them carefully.
Our updated Terms and Conditions explain the agreement we have made with you to use our services.
We recommend that you regularly consult the Terms and Conditions, as they may be updated, particularly for legal, technological, or commercial reasons.


This website is the property of Memosoft.
Memosoft is located in Portugal, and is, therefore, governed by Portuguese law. This is also applicable to those who access the website in any other country and who have a contract with Memosoft by any other means of communication, such as e-mail, fax, or post, even without having visited the website.
The content of this website is made available with the purpose of providing general information about the various services offered by Memosoft.


The personal data collected and processed is that which you voluntarily give by filling in forms on this website or which you send when requesting commercial or technical information about the product.
Memosoft will only have access to personal data of users of our website that have given clear and active consent.
In addition to the data transmitted on the forms, the collection and processing of your data on our website also occur depending on the services used, your choices, and the settings of your device (in particular with regard to cookies and other web beacons).



The personal data collected on this website is for the purposes of:

  • Responding to the questions and feedback sent through the contact form;
  • Assessing geographic, demographic, and statistical data in order to improve our service and your experience as a user of our website;
  • Any other type of contact relevant to Memosoft customers.

Your data will only be processed for the purposes set out here and will not be further processed in a way that is incompatible with those purposes. The data collected is relevant and not excessive in relation to the purpose for which it is processed.



The personal information provided is for the exclusive use of Memosoft.
We undertake not to transfer or sell personal data to any third party unless we have previously informed you in any communication, agreement, or information available on the website, or you have already given us your explicit permission, or the law requires it.
Your personal data may be disclosed to third parties for the purpose of:

  • Meeting requirements imposed by law or by the competent governmental or legal authorities;
  • Satisfying the necessary requirements to initiate or sustain legal proceedings or the defence in a legal action;
  • Being reported to the police or judicial authorities, in accordance with applicable laws and regulations and upon formal request by the authorities, for the purpose of preventing fraud against us (anti-fraud services).

If we are required by law or court order to disclose personal data concerning you, we undertake, to the extent possible, to notify you (unless Memosoft reasonably believes that it is not authorized to do so, taking into account any legal or judicial obligations).


Your data which is collected and processed through our forms will be kept for the purposes described herein, within the time limits allowed according to the guidelines of the National Data Protection Authorities (NDPA).


We implement the necessary precautions to preserve the confidentiality and security of the processed personal data and to prevent it from being distorted, damaged, destroyed, or unauthorized third parties having access to it. However, we do not control all the risks related to the use of the Internet and we wish to draw the attention of visitors to the possible risks associated with its use and operation.
However, in the event of a data breach, Memosoft undertakes to notify the user within 72 hours of becoming aware of such breach, and to do its utmost to remedy the breach and protect the rights of the data subjects concerned.



In accordance with current legislation, the user has the right to the access, portability, rectification, erasure, or restriction of the personal data.
With the Right to the access, Memosoft grants the users of its website the right to obtain confirmation as to whether or not his or her personal data is being processed and, if so, the right to access his or her personal data and other information such as the purpose of the processing, the categories of personal data in question, the recipients to whom the data has been or will be disclosed, the planned retention period, among others.
With the right of data portability, the data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to PontoPR, in a structured, commonly used and machine-readable format and have the right to transmit those data to another entity.
With the Right to be forgotten, the data subject has the right to have his or her personal data erased and forgotten without undue delay by Memosoft . Data that is or has been used in commercial transactions under current law may not be erased.
To exercise these rights, send a written request contact us
For any questions regarding the collection and processing of your data by Memosoft , contact us 
You may also file a complaint with the National Data Protection Authorities (NDPA), R. de São Bento 148, 1200-031 Lisboa, regarding the way Memosoft collects and processes your data.


We use cookies to collect information about your visits to our Website and to improve your experience. Cookies are small text files sent by the websites you visit and that are stored on your computer. They are widely used in order to make websites work, or to increase their efficiency, as well as to provide information to website owners.
If you wish, you can disable all cookies if you prefer not to receive them. You can also have your computer warn you about the use of cookies. In both cases, you have to adjust your browser settings.


Memosoft reserves the right to change this Privacy Policy without prior notice. Please check this page regularly to review the information on the website and any updated information.
The content of this website is protected by Copyright under Portuguese and European Union laws, as well as international agreements, and may only be used within the conditions allowed in this website.
For more information, please contact us